We think in public. You can read what we write before you call.
Field notes from real client work, research we run in the open, and the announcements that matter. Written when something is worth saying, then filed here.
Read the Lab
Field notes and announcements, one feed.
Your Judgment Is Your Company's Bottleneck. Can AI Write It Down?
McKinsey proposes an "executive AI" that captures how a leader decides, so others can apply it. What we learned writing our own judgment down.
Mo Kahlain7 Dec 20264 min Read the note Field note
The Most Expensive Thing Your AI Says Is "That's Great!"
In a 2,400-person trial at BT Group, an AI built to challenge produced three and a half times more excellent goals. What it means for a smaller company.
Mo Kahlain4 Dec 20264 min Read the note Field note
Before your AI remembers everything, ask what the memory is for
A new study measures AI memory against the task it serves. We learned the same lesson running our own AI agents. What it means for a growing company.
Mo Kahlain2 Dec 20264 min Read the note Field note
When only the AI raises the alarm, people stop looking
AI alerts help a team see more. They can also teach people to wait for the alert. What reliable organizations learned, and what we changed.
Mo Kahlain1 Dec 20264 min Read the note Field note
I Built a Team of AI Agents. Then I Became the Bottleneck.
Fourteen AI agents work in our operations, and the consequential steps still wait for one person. What HBR and new research say, and what we are changing.
Mo Kahlain19 Nov 20265 min Read the note AI this week
Google puts the checkout in Gemini, businesses arrive in ChatGPT, and Visa tests AI shoppers
Google opened checkout in Gemini in Canada, and OpenAI let businesses claim a profile in ChatGPT. A Visa test found AI shopping agents still fail many tasks.
inocta.io13 Nov 20261 min Watch the episode Field note
How we make the company progress with humans and machines aligned
Process is not a binder. It is one shared picture of the work that helps people pass it on, AI take hold and a buyer see a company that runs.
Mo Kahlain11 Nov 20266 min Read the note Field note
Google Put the Checkout Inside the Chat. Your Product Facts Are Now the Shelf.
Since November 4, Canadians can buy inside Gemini. The protocol behind it reads what a retailer publishes, so product facts come first.
Mo Kahlain10 Nov 20265 min Read the note Field note
AI is helping build better AI. Business learning needs to keep pace
METR finds that AI now speeds up AI research at one major lab. What that means for a company that adopts AI against a baseline that keeps moving.
Mo Kahlain9 Nov 20266 min Read the note Field note
AI speeds up the work you already measure. It does not choose what should change.
A 69-country study links AI to gains in education, clean energy and industry, not in climate action. Our reading: in a company, change stays with leaders.
Mo Kahlain8 Nov 20265 min Read the note AI this week
Anthropic heads to Nasdaq, more AI output to review, and a kill switch for AI agents
Anthropic updated its Nasdaq filing, a Miro survey finds more AI output to review, and CrowdStrike lets an administrator stop a running AI agent.
inocta.io6 Nov 20261 min Watch the episode Field note
Build AI skills that can handle a changing business
An AI skill should carry expertise an agent can adapt to a new request, inside company rules. Here is what a CEO should decide before wider use.
Mo Kahlain3 Nov 20264 min Read the note AI this week
Ads in AI answers, an AI's pull on experts, and Ottawa's stake in Cohere
Google's AI answers start to carry ads abroad, and a study shows how easily an AI agent sways the experts who check it.
inocta.io2 Nov 20261 min Watch the episode Field note
The 15-80-5 rule for leading people and AI
Gary Vaynerchuk's delegation rhythm, adapted for people and AI: clear direction at the start and a closing review that is a real decision.
Mo Kahlain2 Nov 20265 min Read the note Field note
5 problems that come with a bigger AI team
AI can take work off your hands. Keeping that work useful takes a different kind of management.
Mo Kahlain2 Nov 20264 min Read the note Field note
How we see AI take root in a company: three phases
Three phases for AI in a company, from each employee to the client, and how AI knowledge moves from specialists to everyone without clogging operations.
Mo Kahlain2 Nov 20267 min Read the note Announcement
inocta.io names The Intelligence of Operations, its method for making AI hold inside real operations
AI is no longer a technology problem. inocta.io's method organizes a company's knowledge and workflow so people and machines can work together.
Mo Kahlain27 Oct 20263 min Read the note Field note
Serious AI starts with the work you keep postponing
AI makes technical debt and undocumented decisions harder to ignore. Why the boring groundwork comes first, and where to start: one process that matters.
Mo Kahlain24 Oct 20266 min Read the note Field note
Build AI into the business you actually run
A forecast is not an operating roadmap. How to bring AI into a working company with employees and systems already in place, one tested portion at a time.
Mo Kahlain18 Oct 20265 min Read the note Announcement
Ready prompts you can copy, fill and use today
The inocta.io prompt library is live: ready prompts for writing, images, agents, process work and code, in English and French. Free, no account.
Mo Kahlain17 Oct 20262 min Read the note Field note
Your AI assistant can build the deck. Give it the recipe first.
The model is not what fails on your monthly deck. The recipe is missing: your template, with its rules and checks. A skill carries it into your assistant.
Mo Kahlain17 Oct 20265 min Read the note Field note
Every leadership team has a decision it is too close to judge
Teams that share the same rules agree too easily. We hit this with our own AI workforce, and the fix we built works for any leadership team.
Mo Kahlain17 Oct 20265 min Read the note Field note
We build a process from the voice of the person who does the work
A picture of your process is better than a twelve-page document, and an AI reads the same file. Here is how you get a map your team recognizes.
Mo Kahlain11 Oct 20265 min Read the note Field note
The AI setup we trust most works like a council of experts
Three AI setups called every match of the 2026 World Cup. All were right about as often. The council's confidence stayed closest to reality.
Mo Kahlain10 Oct 20264 min Read the note Field note
Our 2026 AI predictions: the Great Operational Filter
In 2026, AI is not limited by intelligence. It is limited by how companies operate. Our outlook for the year, with the evidence behind it.
Mo Kahlain15 Dec 20251 min Read the note Announcement
Mo Kahlain Unveils inocta.io and New Book to Navigate AI in Business
Mo Kahlain’s new book, Adapting to AGI, introduces the READY self-assessment and the TRACE equation to help organizations prepare for the AGI era.
Mo Kahlain20 Nov 20242 min Read the note Field note
Can you trust an AI forecast?
Three AI architectures against two controls and three baselines, every prediction registered publicly before kickoff.
inocta.io LabJune to July 2026At match.inocta.io Read the studyThree ways to reach us.
A person reads every message.